• Check In/Out

    ID 2018-4918
    Department 1701 PHYSICAL THERAPY
    Position Level
    4
    Job Status
    Regular Full-Time
    Location
    US-FL-Zephyrhills
    Shift
    Monday-Friday (8:00AM-5:00PM)
  • Job Description

    This Full Time opening is for a Check In/Out for our Zephyrhills Physical Therapy office. Typical schedule is Monday-Friday, 8:00 AM - 5:00 PM. This role is responsible for the Check In and Out processes and assisting with multiple phone lines. Qualified candidates should have at least two years of related experience.

    Responsibilities

    • Prepare e-charts prior to visit
    • Assist traffic at the front window
    • Complete patient check in and out processes
    • Collect and process monies due
    • Prepare referrals and obtain authorizations for Managed Care patients as needed for the department
    • Address tasks in a timely manner
    • Process medical record releases
    • Assist traffic on the phones
    • Assist providers and patients at the conclusion of the visit
    • Perform incidental duties as needed

    Requirements

    • High School Diploma or GED equivalent
    • Strong customer service orientation
    • Excellent telephone etiquette
    • Strong team player
    • Basic computer proficiency
    • Must have excellent typing skills
    • Prior experience in a medical office highly preferred
    • Insurance knowledge preferred

    Physical and Mental Demands:

    • Normal physical ability; able to sit for long periods
    • Normal concentration and normal complexity of decision making
    • High level verbal and written communication skills
    • Above average ability to manage multiple tasks simultaneously

     

    Occupational Exposure:

    • Low risk exposure to bloodborne pathogens and chemical hazards

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