• Check In/Out

    ID 2018-4902
    Department 1901 RADIOLOGY TAMPA
    Position Level
    Job Status
    Regular Full-Time
    Monday-Friday (8:00 a.m. - 5:00 p.m.)
  • Job Description

    The Radiology Department is seeking a Full Time Check In/Out Clerk to work Monday-Friday, 8:00 a.m. - 5:00 p.m. This candidate will manage all traffic at the front check in window. At least two years of related experience is preferred.



    • Prints Encounter form, RIS forms, other necessary forms per patient.
    • Verifies eligibility of insurance.
    • Ensures referral is present if needed.
    • Verify doctors orders or script is present before Radiology exam is performed
    • Assist traffic at front window
    • Schedules appointments
    • Takes messages
    • Handles customer requests or needs
    • Monitor the lobby for cleanliness and patients in distress
    • Completes patient check in process
    • Distributes and collects new patient forms
    • Confirms insurance cards are scanned into Intergy and keyed correctly
    • Collects and process monies due
    • Collects co-payment amounts.
    • Balances Cardiology journal and locks it.
    • Creates Cardiology journal for next day.
    • Secures deposit and imprest funds
    • Answers phones and assists callers
    • Completes the end of day process:
    • Prints next day appointment schedules
    • Empties HIPAA container into destruction bin
    • Logs off Intergy and out of computer before leaving


    • High School graduate or GED equivalent
    • Strong customer service orientation
    • Excellent telephone etiquette
    • Strong team player
    • Strong computer proficiency
    • Ability to multitask in a busy work environment
    • Medical terminology knowledge; radiology a plus
    • Two years of related experience preferred

    Additional Responsiblities:

    • Print films or discs from PACS for patients as needed.
    • Maintains an organized and clean work area.
    • Assure supplies are readily available and stocked.
    • Performs other incidental and related duties as required and assigned.


    Physical and Mental Demands:

    • Normal physical ability; able to sit for long periods
    • Normal concentration and normal complexity of decision making
    • High level of verbal and written communication skills
    • Above average ability to manage multiple tasks simultaneously


    Occupational Exposure:

    • Low risk exposure to bloodborne pathogens and chemical hazards


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