• Medical Home Care Coordinator (LPN or MA)

    ID 2018-4886
    Department * 9804 PCMH SUPPORT
    Position Level
    6B
    Job Status
    Regular Full-Time
    Location
    US-FL-Dade City
    Shift
    Monday - Friday, 8 AM - 5 PM,
  • Job Description

    This Full Time opening is for an experienced Medical Home Care Coordinator (LPN or MA) within the Dade City Family Practice department. Typical schedule is Monday-Friday, 8:00 AM - 5:00 PM. The role is responsible for facilitating care coordination services for patients in need of enhanced care coordination.                                             

     

    Responsibilities

    • System navigation and point of contact for patients and their families
    • Track and support patients when receiving care outside the practice
    • Assist patients in problem solving potential issues related to the health care system (prescription assistance, transportation services, etc)
    • Provide relevant self management support for patients with chronic illnesses
    • Manage referrals to appropriate agencies (when needed) to assist the patient in achieving goals
    • Identify and utilize cultural and community resources
    • Assist with data collection and generation of patient registry reports
    • Participate in Performance Improvement/Continuous Quality Improvement activities, as assigned
    • Perform incidental duties as needed

    Requirements

    • LPN or MA preferred
    • Strong written and verbal communication skills
    • Teamwork orientation
    • Able to take and follow through with delegated tasks and accountability
    • Resourcefulness in problem solving
    • Proven data analysis skills
    • Proven organizational skills
    • Beginner to intermediate proficiency in Microsoft applications: Excel, Word, Outlook, PowerPoint
    • Ability to demonstrate excellent customer service and strong cultural competency
    • Ability to adhere to strict confidentiality guidelines

    Physical and Mental Demands:

    • Normal physical ability
    • Above average concentration and high level complexity of decision making
    • High level verbal and written communication skills
    • Above average ability to manage multiple tasks simultaneously
    • High tolerance to stressful situations

    Occupational Exposure:

    • High risk exposure to bloodborne pathogens and chemical hazards

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