• Medical Home Care Coordinator (LPN or MA)

    ID 2018-4868
    Department * 9804 PCMH SUPPORT
    Position Level
    6B
    Job Status
    Regular Full-Time
    Location
    US-FL-Riverview | US-FL-Brandon
    Shift
    Monday - Friday, 8 AM - 5 PM,
  • Job Description

    This Full Time opening is for an experienced Medical Home Care Coordinator (LPN or MA) within the Riverview Family Practice department. Travel to the Brandon Family Practice is required. Typical schedule is Monday-Friday, 8:00 AM - 5:00 PM. The role is responsible for facilitating care coordination services for patients in need of enhanced care coordination. At least three years of experience in a healthcare setting is required.

     

    Responsibilities

    • System navigation and point of contact for patients and their families
    • Track and support patients when receiving care outside the practice
    • Assist patients in problem solving potential issues related to the health care system (prescription assistance, transportation services, etc)
    • Provide relevant self management support for patients with chronic illnesses
    • Manage referrals to appropriate agencies (when needed) to assist the patient in achieving goals
    • Identify and utilize cultural and community resources
    • Assist with data collection and generation of patient registry reports
    • Participate in Performance Improvement/Continuous Quality Improvement activities, as assigned
    • Perform incidental duties as needed

    Requirements

    • High School Diploma or GED equivalent
    • LPN license or Medical Assistant Certification required
    • Strong written and verbal communication skills
    • Teamwork orientation
    • Able to take and follow through with delegated tasks and accountability
    • Resourcefulness in problem solving
    • Proven data analysis skills
    • Proven organizational skills
    • Beginner to intermediate proficiency in Microsoft applications: Excel, Word, Outlook, PowerPoint
    • Ability to demonstrate excellent customer service and strong cultural competency
    • Ability to adhere to strict confidentiality guidelines
    • Three years of experience in a similar role required
    • Must be willing to travel between the Riverview and Brandon offices

    Physical and Mental Demands:

    • Normal physical ability
    • Above average concentration and high level complexity of decision making
    • High level verbal and written communication skills
    • Above average ability to manage multiple tasks simultaneously
    • High tolerance to stressful situations

    Occupational Exposure:

    • High risk exposure to bloodborne pathogens and chemical hazards

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