• Front Office Medical Assistant

    ID 2018-4867
    Position Level
    Job Status
    Regular Full-Time
  • Job Description

    This Full Time position is for a Front Office/Medical Assistant within the Family Practice office in Brandon. This role is responsible for managing traffic at the front check in window and provide backup as a Medical Assistant. Scheduled shift will vary. 


    • Prepare e-chart prior to visit
    • Assist traffic at front window
    • Complete patient check in processes
    • Properly room patients (obtain vitals, prepare exam room, etc)
    • Assist provider during examination and treatment
    • Perform incidental duties as needed
    • Properly room patients--Vitals 
    • Confirms information required by provider is present (labs, hospital records, etc.)
    • Assists provider during examinations, procedures, and with treatment
    • Performs diagnostic studies and treatments as ordered by the provider
    • Processes medication requests per provider
    • Addresses and handles all tasks, as well as monitoring provider’s tasks
    • Handles patient calls:
    • Assists provider with completion of forms requested by patients
    • Prepares charts
    • Completes the end of day processes


    • High school graduate or GED equivalent
    • Completion of Medical Assistant program required
    • Strong customer service orientation
    • Excellent telephone etiquette
    • Strong team player
    • Basic computer proficiency
    • Must be willing to travel to various locations as needed

    Physical and Mental Demands:

    • Normal physical ability; able to sit for long periods
    • Normal concentration and normal complexity of decision making
    • High level verbal and written communication skills
    • Above average ability to manage multiple tasks simultaneously


    Occupational Exposure:

    • Low risk exposure to bloodborne pathogens and chemical hazards


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