• Phone Receptionist

    ID 2018-4863
    Department 0380 PRIMARY CARE TAMPA
    Position Level
    4
    Job Status
    Regular Full-Time
    Location
    US-FL-Tampa
    Shift
    Monday-Friday, 8:00AM-5:00PM
  • Job Description

    The Primary Care office in Tampa is seeking a Full Time Phone Receptionist to work Monday-Friday, 8:00 AM-5:00 PM, no holidays or weekends. The role is responsible for assisting patients and providers at the conclusion of the patient's visit, as well as assisting with answering phones as needed. Bilingual (English/Spanish) candidates preferred.

    Responsibilities

    • Answer phones and assist callers
    • Assist vendors
    • Address Intergy tasks in a timely manner
    • Place phones on and off at appropriate times
    • Complete end of day processes
    • Perform incidental duties as needed 

    Additional Responsibilities:

    • Maintains an organized and clean work area
    • Directs incoming faxes and mail to correct staff members
    • Places phones on and off service at the appropriate times
    • Participates in maintenance of office supplies
    • Performs other incidental and related duties as required and assigned

    Requirements

    • High School Diploma or GED equivalent
    • Strong customer service orientation
    • Excellent telephone etiquette
    • Basic computer proficiency
    • Strong team player
    • Bilingual (Spanish/English) candidates preferred

    Physical and Mental Demands:

    • Normal physical ability; able to sit for long periods
    • Normal concentration and normal complexity of decision making
    • High level verbal and written communication skills
    • Above average ability to manage multiple tasks simultaneously

     

    Occupational Exposure:

    • Low risk exposure to bloodborne pathogens and chemical hazards

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