Front Office

US-FL-Wesley Chapel | US-FL-Zephyrhills
# Positions
1
Category
Clinical
Department
0807 PHYSICAL THERAPY WIREGRASS
Job Status
Regular Full-Time
2352 Bruce B Downs Blvd

Job Description

This Full Time opening is for an experienced Front Office position within the Wesley Chapel Physical Therapy department. Travel between the Wesley Chapel and Zephyrhills locations may be required. Typical schedule is Monday-Friday, no nights, weekends, or holidays. The role is responsible for performing all functions of the front office.

 

Responsibilities

  • Process charges
  • Prepare referrals and obtain authorizations for Managed Care patients as needed
  • Complete patient check in processes
  • Assist patients and providers at the conclusion of the patient visit
  • Assist traffic on phones
  • Scan all medical documentation into IEHR
  • Perform incidental duties as needed

Requirements

  • High School graduate or GED equivalent
  • Strong customer service orientation
  • Excellent telephone etiquette
  • Basic computer proficiency
  • Strong team player
  • Travel to Zephyrhills office (if needed)
  • At least two years of experience in a medical front office highly preferred

Physical and Mental Demands:

  • Normal physical ability: able to sit for long periods
  • Normal concentration and normal complexity of decision making
  • High level verbal and written communication skills
  • Above average ability to manage multiple tasks simultaneously

 Occupational Exposure:

  • Low risk exposure to bloodborne pathogens and chemical hazards

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