Check In/Out

US-FL-Wesley Chapel
# Positions
2
Category
Office and Administrative Support
Department
0715 FAMILY PRACTICE WESLEY CHAPEL
Job Status
Regular Full-Time
2352 Bruce B Downs Blvd

Job Description

This is a Full Time position for a Check In/Out within the Family Practice office in Wesley Chapel.Typical schedule is Monday-Friday, 8:00 AM - 5:00 PM. This role is responsible for assisting callers on the phone and during the check in and out processes within the department.

Responsibilities

  • Assist with traffic on the phones
  • Assist traffic at the check in window and complete check in processes (medication refill requests, update patient demographics, collect monies due, etc)
  • Assist patients and providers at the end of the visit 
  • Scan medical documentation in iEHR
  • Perform incidental duties as needed

Requirements

  • High school graduate or GED equivalent
  • Strong customer service orientation
  • Excellent telephone etiquette
  • Basic computer proficiency
  • Strong team player
  • At least one year of medical office experience preferred
  • Must be willing to coverphones and Check In/Out duties

Physical and Mental Demands:

  • Normal physical ability; able to sit for long periods
  • Normal concentration and normal complexity of decision making
  • High level verbal and written communication skills
  • Above average ability to manage multiple tasks simultaneously

Occupational Exposure:

  • Low risk exposure to bloodborne pathogens and chemical hazards

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