Phone Receptionist

US-FL-Tampa
# Positions
1
Category
Clinical
Department
0730 FAMILY PRACTICE TAMPA
Job Status
Regular Full-Time
15285 Amberly Drive

Job Description

Phone Receptionist

Job Summary:           Manages telephones calls for the department

Department:              Family Practice Tampa

Reports to:                 Office Supervisor/Office Manager

Position Level:           3

Shift:                          Monday-Friday, 8:00 AM - 5:00 PM

 

Essential Functions of the Position:

  • Assists traffic on phones
    • Makes appointments
    • Takes messages
    • Assists with medication refill requests
    • Handles customer requests or needs
    • Assists vendors
    • Places phones on and off service at the appropriate times
    • Places a test call to ensure service is working after placing on service
    • Distributes messages from answering service or mail box to the appropriate person
    • Directs incoming faxes to correct staff members
    • Scanning
    • Addresses Intergy tasks in a timely manner
    • Enters referral information into the Practice Management System for referral tracking
    • Logs and files all diagnostic films
  • Forwarding Transcription and Clinical Data
    • Forwards provider correspondence and/or reports to referring providers
    • Works trans-review tasks forwarded from provider
    • Electronically forwards clinical data to referring FMC providers
    • Prints and forwards clinical data to non-FMC referring providers 

Additional Responsibilities:

  • Maintains an organized and clean work area
  • Participates in maintenance of front office supplies
  • Performs other incidental and related duties as required and assigned 

Physical and Mental Demands:

  • Normal physical ability; able to sit for long periods
  • Normal concentration and normal complexity of decision making
  • High level verbal and written communication skills
  • Above average ability to manage multiple tasks simultaneously 

Occupational Exposure:

  • Low risk exposure to bloodborne pathogens and chemical hazards 

Job Qualifications:

  • High school graduate or GED equivalent
  • Strong customer service orientation
  • Excellent telephone etiquette
  • High attention to detail
  • Strong team player
  • Basic computer proficiency 
  • Minimum 2 years of related experience preferred

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!