Medical Assistant

# Positions
Job Status
Regular Full-Time

Job Description

Medical Assistant

Dept.:                         Heartcare Tampa

Job Summary:            Assists providers and manages clinical functions in the department

Reports to:                 Office Supervisor

Position Level:           5

Shift:                          Mon-Fri (8:00a-5:00p)




Essential Functions of the Position:

  • Completes the start of day processes
    • Powers up equipment
    • Logs on all work stations in exam room and work area
    • Sets up medical supplies and equipment for the day
    • Ensure exam rooms and EKG machines are stocked
  • Properly room patients
    • Takes and records vitals
    • Confirms information required by provider is present (labs, hospital records, etc.)
    • Updates IEHR (allergies, medications, history, etc.)
    • Assists in following appointment schedule
    • Prepares exam room
    • Prepares patient for examination or treatment
    • Obtains informed consents and record releases as needed
    • Notifies provider when patient is ready
  • Assists provider during examination and with treatment
  • Performs diagnostic studies and treatments as ordered by the provider
    • Performs EKGs as needed
    • Performs in house testing as needed
  • Enters charges for services rendered by the medical assistant
  • Processes medication requests per provider
    • Handles medication refill requests
    • Obtains prescription overrides and prior authorization when needed
  • Manages clinical tasks
    •  Addresses and handles all tasks
    • Monitors provider’s tasks
    • Creates tasks for all patient messages and actions for documentation
  • Handles patient calls:
    • Returns messages
    • Notifies patients of test results and instructions from provider
    • Schedules follow up appointments
    • Makes follow up calls to check on patients post procedure as indicated by provider or office protocol
    • Triages patient calls and needs
  • Distributes, reviews, and teaches patient education
  • Organizes and maintains sample and supply closets
  • Assists provider with completion of forms requested by patients
  • Prepares charts
    • Acquires all medical records necessary for visit
    • Makes sure all ordered tests and studies have been performed and results are present before the date of the scheduled visit
  • Completes the end of day processes
    • Ensures voicemails are retrieved and handled before leaving
    • Maintains medical equipment; ensures all equipment is calibrated, cleaned and charged
    • Collects red bags as necessary
    • Monitors and replaces sharps containers when needed
    • Stocks exam rooms
    • Cleans and sanitizes exam rooms
    • Empties HIPAA container into destruction bin
    • Logs off of all work stations including exam rooms


Additional Responsibilities:

  • Maintains an organized and clean work area
  • Participates in maintenance of clinical supplies
  • Performs other incidental and related duties as required and assigned


Physical and Mental Demands:

  • Physical requirements
    • Able to stand or walk for long periods
    • Use of proper body mechanics
  • Normal concentration and normal complexity of decision making
  • High level verbal and written communication skills
  • Above average ability to manage multiple tasks simultaneously


Occupational Exposure:

  • High risk exposure to bloodborne pathogens and chemical hazards


Job Qualifications:

  • High school graduate or GED equivalent
  • Strong customer service orientation
  • Completion of MA certification program preferred
  • Strong team player
  • Basic computer proficiency
  • Cardiology experience is preferred


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