Laboratory Assistant (Float)

US-FL-Zephyrhills | US-FL-Wesley Chapel | US-FL-Land O'Lakes | US-FL-Tampa
# Positions
1
Category
Clinical
Department
0801 LABORATORY
Job Status
Regular Full-Time

Job Description

Laboratory Assistant (Float)

Job Summary: To perform phlebotomy, specimen processing, and clerical duties, in a timely and efficient manner.  Display competence in performing all of the job expectations.  It is expected that all Lab Assistants be operationally proficient in all areas of Phlebotomy, Specimen Processing and Clerical duties.  However management realizes that an individual may be more responsible in one specific area (show more proficiency), than another, and this is acceptable as long as the individual is at least operational in the other areas.

Job Title:                      Laboratory Assistant (Float)

Reports to:                   Phlebotomy Coordinator

Position Level:             3

Shift:                            7:00 AM - 4:00 PM, 7:30 AM - 4:30 PM

 

This position does require the ability to travel between all lab locations as needed.

 

 

Essential Functions of the Position:

  • Front Office
    • Performs Start up duties prior to opening Lab
    • Adds tests for add-ons and handles recollects
    • Properly charges STATs to HMO’s
    • Copies insurance cards
    • Uses proper stamps on orders such as FROZEN, Labcorp, Quest
    • Prints daily logs
    • Dispenses Petty Cash
    • Faxes reports from previous day
    • Handling of drug screens collections
    • Quotes lab prices
    • Makes deposits
    • Print labels for requisitions and specimens
    • Properly obtains ABN forms for Medicare patients
    • Obtains orders from Intergy or patients
    • Obtains and uses valid diagnosis codes
    • Properly identification of patients
    • Collects any monies from patients and issue receipts
    • Challenges ambiguous orders and handles according to protocol, and taking takes verbal orders
    • Verify patient insurance information
    • Provide services for patients and doctors offices such as lab results
    • Directs incoming faxes to correct personnel
    • Answers phone and assists callers, properly transfers calls
    • Properly calls or faxes any panic or stat results to appropriate provider per written protocol
    • Quantity/Timeliness of work that produces optimal  productivity
    • Performing tasks with minimal errors.
    • Understands and has the know how to perform assigned tasks.
    • Ability to master and understand new work routines in this area.
    • Degree and willingness to put forth in performing these tasks.
  • Phlebotomy
    • Properly identifies patient at draw point
    • Verify orders and requisitions match, checking all tests
    • Uses proper phlebotomy technique
    • Ensures ABN is properly filled out and signed
    • Uses Personal Protective Equipment when performing venipuncture
    • Properly prepares specimen for transport
    • Labels specimens properly
    • Supplies proper information on requisitions pertaining to draw such as Date, time, initials, number and type of tubes drawn
    • Properly interprets orders
    • Able to draw 6 patients an hour (35 to 40 patients per day)
    • Rarely needs a butterfly to draw patients. (Ask assistance before using a butterfly)
    • Keeps requisitions filed in folder and assists with preparing the folders for scanning
    • Provides phlebotomy services to doctor’s offices when needed such as Special Procedures and Family Practice
    • Quantity/Timeliness of work that produces optimal  productivity
    • Performing tasks with minimal errors.
    • Understands and has the know how to perform assigned tasks.
    • Ability to master and understand new work routines in this area.
    • Degree and willingness to put forth in performing these tasks.

●    Back Office

    • Prepares reports for distribution
    • Loads any specimens passed through
    • Supplies missing billing information such diagnosis to remote labs
    • Works internal billing charges, no more than 3 days behind
    • Keeps daily requisitions filed correctly and neatly
    • Works outstanding tests report for Labcorp and Quest
    • Works Error Logs for Labcorp and Quest
    • Retrieve results and transmit requisitions when needed
    • Directs incoming mail to correct personnel
    • Performs mail-outs daily, obtaining correct addresses for outside providers
    • Quantity/Timeliness of work that produces optimal  productivity
    • Performing tasks with minimal errors.
    • Understands and has the know how to perform assigned tasks.
    • Ability to master and understand new work routines in this area.
    • Degree and willingness to put forth in performing these tasks.
  • Processing Specimens
    • Properly spin down specimens when needed, checking for fibrinogen and clots
    • Pour off any specimens needed for special transport tubes
    • Prepare specimens for transportation with couriers
    • Properly file daily requisitions
    • Pull blood for any add on testing
    • Distributes and handles STATs according to protocol
    • Performs “Clean-outs” in Flex-e Suite
    • Quantity/Timeliness of work that produces optimal  productivity
    • Performing tasks with minimal errors.
    • Understands and has the know how to perform assigned tasks.
    • Ability to master and understand new work routines in this area.
    • Degree and willingness to put forth in performing these tasks.

●    Inventory

    • Keeps accurate Inventory of supplies
    • Checks and monitors supply levels weekly, not running out
    • Orders supplies on a scheduled routine basis such as monthly
    • Distributes supplies to remote labs such as inhouse tubes
    • Distributes supplies to patients with instructions
    • Keeps supply area neat and clutter free
    • Quantity/Timeliness of work that produces optimal  productivity
    • Performing tasks with minimal errors.
    • Understands and has the know how to perform assigned tasks.
    • Ability to master and understand new work routines in this area.
    • Degree and willingness to put forth in performing these tasks. 
  • Computer Utilization
    • Knows how to look up results and print in Intergy, Flex-e Suite, LCM
    • Knows how to print patient demographic sheets and insurance cards
    • Can load insurances into Intergy and set proper coverage
    • Create requisitions in Clinicians for Labcorp, Quest, LIS
    • Can perform Result retrieval and transmissions
    • Able to print billing report or worklists for STAT, MAIL, and Fax logs
    • Performs “Clean-outs” in Flex-e Suite
    • Able to register a new patient in Intergy or make changes to existing information
    • Properly loads drug studies
    • Quantity/Timeliness of work that produces optimal  productivity
    • Performing tasks with minimal errors.
    • Understands and has the know how to perform assigned tasks.
    • Ability to master and understand new work routines in this area.
    • Degree and willingness to put forth in performing these tasks.

Additional Responsibilities:

  • Maintains an organized and clean work area
  • Places phones on and off service at the appropriate times
  • Participates in maintenance of office supplies
  • Performs other incidental and related duties as required and assigned

Occupational Exposure:

  • High risk exposure to bloodborne pathogens and chemical hazards 

Job Qualifications:

  • High school graduate or GED equivalent
  • Strong customer service orientation
  • Excellent telephone etiquette
  • Strong computer proficiency
  • Strong team player
  • Phlebotomy Certificate required
  • At least one year of experience with blood draws required
  • Must be willing to travel to all lab locations as needed

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