Medical Assistant

US-FL-Lutz
# Positions
1
Category
Clinical
Department
0340 INTERNAL MEDICINE LUTZ
Job Status
Regular Full-Time

Job Description

Medical Assistant

Department:              Internal Medicine

Job Summary:           Manages all traffic at the front check in window and provides back-up as a Medical Assistant when needed.

Reports to:                Office Supervisor

Position Level:           5

Shift:                          Monday-Thursday (8:00a-5:00p), Friday (8:00a-2:00p)

 

Essential Functions of the Position:

 

  • Prepares e-chart prior to visit
    • Prints encounter form, demographic verification form (DVF), other necessary forms per patient
    • Verifies eligibility of insurance
    • Make sure hospital records are received for hospital follow up patients
  • Assist traffic at front window
    • Manages sign in sheets
    • Schedules appointments
    • Takes messages
    • Assists with medication refill requests
    • Handles customer requests or needs
    • Assists vendors
    • Monitors the lobby for cleanliness and patients in distress
  • Completes patient check in processes
    • Distributes and collects new patient forms
    • Verifies eligibility of insurance
    • Verifies HIPAA and Privacy signatures are obtained
    • Confirms photo ID is scanned into Intergy
    • Confirms insurance cards are scanned into Intergy and keyed correctly
    • Obtains patient signature on DVF at each visit
    • Updates patient demographics as needed, including insurance and preferred pharmacy
    • Updates work flow event to “check in”
    • Notifies MA or nurse when patient is ready
    • Records “no show” appointments in the system
    • Collects and processes monies due
    • Collects outstanding co-payment amounts
    • Collects outstanding patient balance dues
    • Balances user at end of the day
    • Secures deposit and imprest funds
    • Addresses Intergy tasks in a timely manner
  • Completes the end of day processes
    • Prepares the “no show” letters for broken appointments
    • Empties HIPAA container into the destruction bin
    • Logs off Intergy and out of the computer before leaving
  • Completes the start of day processes and end of day processes when working as a Medical Assistant
    • Unlocks cabinets and doors
    • Powers up equipment
    • Logs on all work stations in exam room and work area
    • Sets up medical supplies and equipment for the day
    • Maintains medical equipment; ensures all equipment is calibrated, cleaned, sterilized and charged
    • Collects red bags as necessary
    • Monitors and replaces sharps containers when needed
    • Stocks exam rooms
    • Cleans and sanitizes exam rooms
    • Organizes and maintains sample and supply closets
    • Maintains clinical supply inventory
    • Empties HIPAA container into destruction bin
    • Logs off of all work stations including exam rooms
    • Locks all cabinets
  • Properly room patients
    • Takes and records vitals
    • Updates IEHR (allergies, medications, history, etc.)
    • Assists in following appointment schedule
    • Prepares exam room
    • Prepares patient for examination or treatment
    • Obtains informed consents and ABN as necessary
    • Notifies provider when patient is ready
  • Assists provider during examination and with treatment
    • Administers injections and immunizations and records them in IEHR
    • Obtains consents
    • Prepares specimens and requisitions for lab courier
    • Performs tests
    • Handles medication refill requests
    • Obtains prescription overrides and prior authorization when needed
    • Distributes, reviews, and teaches patient education
    • Assists provider with completion of forms requested by patients
    • Makes sure all ordered labs have been preformed and results are present
    • Addresses and handles all tasks, as well as monitoring provider’s tasks
    • Returns messages
    • Notifies patients of test results and instructions from provider
    • Schedules follow up appointments
    • Enters referral information into the Practice Management System for referral tracking
    • Enters charges for services rendered by the medical assistant

 

Additional Responsibilities:

  • Maintains an organized and clean work area
  • Participates in maintenance of front office supplies
  • Performs other incidental and related duties as required and assigned
  • Will be back up coverage when needed as a Medical Assistant

 

Physical and Mental Demands:

  • Normal physical ability; able to sit for long periods
  • Normal concentration and normal complexity of decision making
  • High level verbal and written communication skills
  • Above average ability to manage multiple tasks simultaneously

 

Occupational Exposure:

  • Low risk exposure to bloodborne pathogens and chemical hazards

 

Job Qualifications:

  • High school graduate or GED equivalent
  • Completion of Medical Assistant program
  • Strong customer service orientation
  • Excellent telephone etiquette
  • Strong team player
  • Basic computer proficiency
  • One year of working experience as a Medical Assistant is required

 

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