Medical Assistant

# Positions
Job Status
Regular Part-Time

Job Description

Medical Assistant

Department:      Cardiology Brandon/Sun City Center/Riverview

Job Summary:  Responsible for direct patient care and the assisting of the Physician or mid-level practitioner.  Interview patients and take medical history, give injections, complete lab and diagnostic requests, keep charts current, and screen calls within physician guidelines.  Administer prescribed medications and treatment as directed by physician or mid-level practitioner.

Reports to:         Office Supervisor

Position Level:   5



Essential Functions of the Position:

  • Completes the start of day processes
  • Unlocks cabinets and doors
  • Powers up equipment
  • Logs on all work stations in exam room and work area
  • Sets up medical supplies and equipment for the day
  • Properly room patients
  • Ensures Patients flow through clinic in a smooth and efficient manner, by bringing the Patient back and ready to see the Provider prior to the scheduled appointment time. Coordinates the flow at the back office, making sure that patients are taken back accordingly, either by appointment, work-in, or walk-in basis.  Will handle any complaints in reference to wait time or resolve any further inconveniences for patients with appointments or a walk-in emergency.
  • Takes and records vitals.
  • Confirms information required by provider is present (labs, hospital records, etc.)
  • Updates IEHR (allergies, medications, history, etc.)
  • Prepares exam & treatment rooms with necessary instruments & supplies.
  • Prepares patient for examination or treatment
  • Obtains informed consents and ABN as necessary
  • Notifies provider when patient is ready
  • Assists provider during examination and with treatment
  • Performs diagnostic studies and treatments as ordered by the provider
  • Follows Nursing Standard guidelines to administer injections and vaccines.
  • Administers injections and immunizations and records them in IEHR
  • Obtains consents
  • Prepares specimens and requisitions for lab courier
  • Performs tests
  • Enters charges for services rendered by the medical assistant
  • Processes medication requests per provider
  • Handles medication refill requests
  • Obtains prescription overrides and prior authorization when needed
  • Addresses and handles all tasks, as well as monitoring provider’s tasks
  • Handles patient calls:
  • Returns messages
  • Notifies patients of test results and instructions from provider
  • Makes follow up calls to check on patients post procedure as indicated by provider or office protocol
  • Triages patient calls and needs
  • Distributes, reviews, and teaches patient education
  • Organizes and maintains sample and supply closets
  • Assists provider with completion of forms requested by patients
  • Notifying Physicians/Providers of all positive findings
  • Assists with proper scheduling of procedures and pertinent coding for billing
  • Prepares charts
  • Acquires all medical records necessary for visit
  • Makes sure all ordered tests have been performed and results are present, ensuring all performed services and/or procedures are documented or results are scanned into Patient Account.
  • Immediately notifies Physicians/Providers of all positive findings
  • Confirms authorization has been obtained if required
  • Reviews chart and drug inventory to ensure drug is available
  • Completes the end of day processes
    • Maintains medical equipment; ensures all equipment is calibrated, cleaned, sterilized and charged
    • Ensures all Urgent Tasks, Secure Messages and employee intranet email are addressed prior to end of day. All other Non-Urgent Tasks, Secure Message and employee intranet email correspondence is addressed in timely manner of 2-3 business days.
    • Collects red bags as necessary
    • Monitors and replaces sharps containers when needed
    • Stocks exam rooms
    • Notifies the Clinical Supervisor when clinical and office supplies need replenishing.
    • Cleans and sanitizes exam rooms
    • Empties HIPAA container into destruction bin
    • Logs off of all work stations including exam rooms
    • Locks all cabinets


Additional Responsibilities:

  • Maintains an organized and clean work area
  • Complete cross training for Front Office duties
  • Perform referrals and/or prior authorizations
  • Ability to perform in-house testing
  • Participates in maintenance of clinical supplies
  • Performs other incidental and related duties as required and assigned


Physical and Mental Demands:

  • Physical requirements
    • Able to stand or walk for long periods
    • Use of proper body mechanics
  • Normal concentration and normal complexity of decision making
  • High level verbal and written communication skills
  • Ability to Type 40 W.P.M to work with Electronic Medical Record software
  • Above average ability to manage multiple tasks simultaneously
  • Ability to react calmly and effectively in emergency situations
  • Occasionally required to life and carry items weighing up to 100 pounds


Occupational Exposure:

  • High risk exposure to bloodborne pathogens and chemical hazards


Job Qualifications:

  • High school graduate or GED equivalent
  • Strong customer service orientation
  • Completion of MA certification program
  • Strong team player
  • Basic computer proficiency
  • Experience scheduling Cardiology Procedures and Appointments
  • Experience with Referrals and Authorizations


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